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Senior Editor Denise Dubie guides you through the latest developments in management tools and services.

Free-email newsletter network systems management news and resources from NetworkWorld.
Will data centers transform in 2009?
01/07/09
During an economic crisis, it's difficult to predict what IT projects will take priority in different companies, but one thing is nearly certain: Enterprise IT managers in 2009 will not be ripping out mainframe systems.
Management must-dos in 2009
01/05/09
There comes a time when a nice-to-have tool evolves into a must-have technology. 2009 marks the year that several management-focused IT projects will move from the nice-to-have to the must-have column on network managers' checklists.
Managing iPhones in the enterprise
12/17/08
Among the few technology areas that can actually thrive in tough economic times are management and automation technology. Vendors promising to reduce manual labor, cuts operational costs and improve services to the business could win IT budget dollars even in the midst of a recession.
Management vendors with money on their minds
12/15/08
Among the few technology areas that can actually thrive in tough economic times are management and automation technology. Vendors promising to reduce manual labor, cuts operational costs and improve services to the business could win IT budget dollars even in the midst of a recession.
Capacity management: Must-have skill in down economy
12/10/08
Capacity management requires IT to know the demands of the business, to equip the environment to support those demands and to do so cost-effectively while meeting pre-defined service levels. Such skills could prove invaluable in the coming months as companies struggle to keep costs down and drive revenue up.
Gaining insight into security devices, SCADA networks
12/08/08
There is no shortage of data that can be collected across complex distributed networks, but often network managers are challenged to extract meaningful information from the volumes of metrics pulled out of multiple proprietary systems.
HP Software earnings show promise in down economy
12/03/08
Not so long ago, HP made public its ambitious plan to become a leading software provider. With chief Mark Hurd at the helm, the company known for making most of its money via hardware and other products declared it would speed to the top of the software market as well. And recent earnings announcements show HP's efforts could help it achieve this goal and succeed financially despite tough economic times.
Managing performance: What you don't know will hurt you
12/01/08
The old saying "ignorance is bliss" doesn't apply to the myriad factors that can contribute to poor application and network performance. The less network managers know about the components in their environment that impact performance, the more likely they suffer unplanned outages, application performance degradation and costly network downtime. The problem is rooted in a lack of visibility into network and application performance, according to industry watchers.
IT management software-as-a-service
11/24/08
Let's face facts. Enterprise-level management software deservedly earned a reputation of being difficult to deploy and challenging to maintain in the 1990s, and despite vendors' best efforts, little has happened to change that perception.
Entuity's Eye watches over power consumption
11/19/08
Network management software maker Entuity this week unveiled upgrades to its flagship monitoring software that now provides IT managers with a perspective on green IT.
Generating positive PR for the IT department
11/17/08
Talk of an economic downturn brings efforts around IT aligning with the business to the fore as high-tech leaders are tasked with validating their worth and proving company budget dollars invested in technology are well spent.
Help desk cuts costs, improves services via telework program
11/12/08
IT departments hoping to keep valued employees longer might try implementing a telework program that lets help desk support staff stay connected while also enabling better customer service.
How to manage your network with an iPhone
11/10/08
Network managers looking for a way to expense an iPhone could tell upper management about a new software download that lets them take action and control their environment with a smartphone.
Cost reduction closely tied to solid IT service management strategy
11/05/08
Most IT organizations are working to put the days of firefighting and ad hoc processes behind them by adopting some type of IT service management strategy. And recent news around the economy could accelerate companies' adoption of best practices around IT service delivery, research shows.
CA well positioned to weather economic storm
11/03/08
As the economy continues to dominate national news, industry watchers are scrutinizing earnings announcements from high-tech vendors. Some are on the disappointing side, but others give financial analysts hope that there is a light at the end of this very dark tunnel.
Novell's Managed Objects' BSM buy spurs industry discussion
10/29/08
Novell's bid to acquire business service management (BSM) software maker Managed Objects caused many in the industry to stop and take notice. Some commend Novell's investment in the smaller management player, but others worry Novell could fail to exploit Managed Objects' technology to its maximum potential.
Seattle Times Company speeds troubleshooting with WildPackets
10/27/08
In the news business, time is money - even for the team in charge of managing the multi-site network supporting Washington state's largest daily newspaper: The Seattle Times.
Readers weigh in on IT and the economy
10/22/08
Economic struggle isn't new to the IT industry, but some working in a high-tech profession view the current financial circumstances as an opportunity, while others wonder how much they can really stretch a dollar.
Virtual management start-ups weigh in on best practices
10/20/08
Virtualization is a game-changing technology that has many IT managers looking for the best ways to roll out the technology on a large scale in their environments.
The power of integration for management vendors
10/15/08
Management software makers promise enterprise IT streamlined operations, but the more the market consolidates the less likely one vendor will be able to offer interoperable tools - unless they take on the hard work of integration now.
When duty calls: IT pros do more with less
10/13/08
The economic turmoil tormenting Wall Streeters is also trickling down to IT departments.
Managing your VMware environment in four simple steps
10/08/08
When it comes to managing virtual server environments, two distinct camps have emerged. One side argues that virtual machines require the same care and feeding as their physical counterparts, just multiplied by 100 because VMs proliferate at a faster pace. The second camp contends that VMs introduce new, unique challenges not before seen in the physical realm.
LandAmerica to track application, virtual system health with Netuitive
10/06/08
As LandAmerica Financial Group worked to centralize and streamline company title and escrow systems, IT leaders at the real estate transaction services company realized an investment in performance management software might be necessary to provide both executives and technicians with a comprehensive view of the environment.
Big four management vendors face competition from all sides
10/01/08
The incumbent management technology market leaders BMC, CA, HP and IBM manage to stay ahead of a pack of would-be contenders, but industry watchers argue the time might be coming in which the competition might have a shot at unseating one of the big four management vendors.
Digital Fuel builds its ITSM foundation
09/29/08
IT service management encompasses several disciplines ranging from service desk to service-level management (SLM) to ITIL processes, and Digital Fuel plans to address the gamut with its hosted offerings that help enterprise service desk managers create service catalogs, define service levels and better manage support across the organization.

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Denise Dubie is senior editor with Network World.

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